![]() When she called the company, they offered a partial refund and a gift card. The problem? The customer's credit card covered the shipping charge and then the consumer was later charged $49.95 once and then $49.95 again. The consumer had to pay a minimal shipping charge. The consumer who took the survey was offered a list of free products as a reward and selected an item that normally would have cost $49.95. One complaint involved a sham Ace Hardware survey. Nofziger reviewed some recent consumer complaints about survey scams made to the AARP Fraud Watch Network Helpline. 1 red flag, though, is when a survey somehow ends up asking you for bank account information, a credit card number or a Medicare number. ![]() "Surveys do have a value and a function," Nofziger said. "They're not asking me for my credit card number." "They're asking me (about) my feeling," she said. She went to a spin class on the morning of our interview and fully expected to get a short survey asking her about her experience later that day. Nofziger, who has nearly two decades of experience in fraud prevention and victim support, said it's not uncommon at all for consumers to receive legitimate surveys via email shortly after they visit a retailer or other location. "They're using big reputable, recognizable names to get people hooked in," said Amy Nofziger, director of victim support for the AARP Fraud Watch Network. Scammers value bank information - not your opinion These survey type scams can impersonate banks, a wireless carrier and others, too. If you paid for that shipping fee with a credit card, I would recommend contacting your bank immediately to have the charge disputed, and potentially replacing your card." One such alert notes: "Best Buy is not offering any free items for completing customer service surveys. More: Romance scammers impersonate successful investors and other fake dealsĬonsumers are being bombarded with fake COVID-19 vaccine surveys that could promise an iPad or another prize, fake COSTCO Wholesale surveys that promise $500 gift cards or rewards.Ī long list of retailers have alerts on their web sites about fraudulent surveys including CVS Pharmacy, Walmart, Target and Best Buy. More: Scammers go after lucrative tax credits, use new tricks to file fake tax returns Along the way, it will also grab your ID information, possible access to your bank account and your credit card number. The survey scam, much like the old Internal Revenue Service impersonation scam, hides behind a big name that's likely to grab your attention. He did get the headlamp, which isn't worth anything close to $50.
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